Return Policy

RETURN

• Register your return online or contact Client Services: Register your return online by connecting to your My GORDELLE account or emailing Client Services at info@gordelle.com.
• Prepare your package: Place your item in its original packaging and with the original receipt.
• Put the pre-paid label, included within your order, on your package: Cover old address labels with the new pre-paid label and securely seal your package using the adhesive strip on the inside of the box.
• Deliver your package to stated shipment center.

EXCHANGES

• Call Client Services: 1.800.609.3430

POLICY

• Complimentary exchanges & returns within 7 days of delivery
• Item must be in perfect & sellable condition
• Original packaging
• Original invoice, leaflets, and certificates
• No exchanges and returns for customized items or orders.
• Clients planning to export items are solely responsible for complying with all applicable laws in connection with such exports.